Your personal data matters. This policy explains exactly what jet4d collects, how it is used, and the protections in place to keep your information secure.
Six core commitments that define how jet4d handles your personal information.
jet4d collects only the data that is strictly necessary to operate your account, process transactions, and meet regulatory requirements. We do not collect data speculatively.
jet4d does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or any other commercial entity. Your information is never a commodity.
All data transmitted between your device and jet4d servers is protected by TLS 1.3 encryption. Stored personal data is encrypted at rest using industry-standard protocols.
You have the right to access, correct, export, and request deletion of your personal data at any time by contacting our support team at [email protected].
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable regulatory obligations.
jet4d's data handling practices are designed to align with internationally recognized privacy principles, including purpose limitation, data minimization, and storage limitation.
jet4d recognizes and upholds the following rights in relation to your personal information.
Request a copy of all personal data jet4d holds about you at any time, free of charge, within 30 days of the request.
Request correction of any inaccurate or incomplete personal data we hold about you. Updates take effect within 48 hours of verification.
Request deletion of your personal data, subject to retention obligations imposed by regulatory or legal requirements.
Request that we restrict the processing of your data in specific circumstances, such as while a data accuracy dispute is being resolved.
Request a structured, machine-readable export of the personal data you have provided to jet4d for transfer to another service provider.
Object to the processing of your data for direct marketing or profiling purposes at any time, effective immediately upon receipt of your request.
The following terms carry the meanings set out below throughout this Privacy Policy:
This Privacy Policy applies to all Personal Data collected and processed by jet4d in connection with your use of the Platform, whether you access it via desktop browser, mobile browser, or any future application interface we may develop.
This Policy applies to all Players, including those based in Indonesia and any other jurisdiction where access to the Platform is lawful. For Indonesian Players, jet4d endeavors to align its data handling practices with the principles set out under Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP) to the extent applicable to internationally operating platforms.
This Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the Platform, and our Responsible Gaming policy, which sets out our obligations regarding player welfare.
jet4d collects the following categories of Personal Data in the ordinary course of operating the Platform:
jet4d collects Personal Data through the following means:
jet4d processes your Personal Data for the following clearly defined purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration & Identity Data |
| Age and identity verification (KYC) | KYC Documents, Identity Data |
| Processing deposits and withdrawals | Financial & Transaction Data |
| Providing customer support services | Communication Data, Account Data |
| Fraud detection and prevention | Technical Data, Transaction Data, Identity Data |
| Responsible gaming monitoring and tools | Responsible Gaming Data, Transaction Data |
| Legal and regulatory compliance | All categories as required |
| Platform security and integrity | Technical Data, Account Data |
| Sending promotional communications (with consent) | Email, Communication Preferences |
| Improving Platform performance and user experience | Technical Data (anonymized/aggregated) |
jet4d processes your Personal Data on the following legal grounds:
jet4d shares Personal Data with carefully selected third-party service providers solely to the extent necessary for them to perform services on our behalf. These providers are bound by data processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide. Categories of providers include:
jet4d may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or binding governmental directive. We will notify you of such disclosures where legally permitted to do so.
jet4d does not sell, rent, or otherwise commercially transfer your Personal Data to any third party for marketing, advertising, or data monetization purposes. This is an unconditional commitment.
As jet4d operates an international Platform, your Personal Data may be transferred to and processed in countries outside Indonesia where jet4d's infrastructure, third-party service providers, or hosting facilities are located. These countries may not have data protection laws equivalent to those in Indonesia.
Where such transfers occur, jet4d implements appropriate safeguards to ensure that your Personal Data receives a level of protection consistent with the principles set out in this Policy. These safeguards may include contractual data processing agreements with receiving parties that impose equivalent privacy and security obligations.
By using jet4d, you acknowledge that your Personal Data may be transferred outside Indonesia as described in this section.
jet4d retains Personal Data for no longer than is necessary to fulfill the purposes for which it was collected, subject to any overriding legal, regulatory, or operational retention obligations. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account + 5 years post-closure |
| KYC verification documents | Duration of account + 5 years post-closure |
| Financial transaction records | Duration of account + 7 years post-closure |
| Customer support communications | 3 years from last interaction |
| Self-exclusion records | Permanent (to prevent re-registration) |
| Technical / server log data | 90 days (rolling) |
| Marketing preferences and consent records | Until withdrawal of consent + 2 years |
Following the expiry of applicable retention periods, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be attributed to any individual.
jet4d implements a comprehensive suite of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding these measures, no internet-based system is entirely immune to security risks. In the event of a data breach that poses a material risk to affected individuals, jet4d will notify impacted Players within 72 hours of becoming aware of the breach and will take all reasonably practicable steps to contain and remediate the incident.
jet4d uses cookies and similar tracking technologies to support Platform functionality, maintain your session while you are logged in, and analyze aggregate usage patterns to improve the user experience. The categories of cookies we use are:
You may control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies via their privacy or settings menu. Please note that disabling certain cookies may affect the functionality of the Platform. jet4d does not currently use third-party advertising or cross-site tracking cookies.
With your explicit consent, jet4d may send you promotional communications about new games, upcoming sports events, seasonal promotions (including those tied to Idul Fitri, Ramadhan, and BRI Liga 1 fixtures), and exclusive offers tailored to your preferences.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect the delivery of transactional communications (account activity notifications, deposit/withdrawal confirmations, KYC status updates, security alerts), which are sent regardless of marketing preferences as they are necessary for account operation.
jet4d's Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under the age of 21. Our KYC verification process is specifically designed to confirm that every registered account holder meets this age requirement before full Platform access is granted.
If jet4d becomes aware that Personal Data has been collected from a person under 21 years of age — whether through a false declaration during registration or otherwise — we will immediately:
If you have reason to believe that a person under 21 has registered or is attempting to register on the Platform, please contact us immediately at [email protected].
jet4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, regulatory requirements, or Platform operations. Material changes will be communicated to registered Players via email and/or a prominent notice on the Platform at least seven (7) days before the amended Policy takes effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.
For any questions, concerns, or formal requests relating to this Privacy Policy or jet4d's data handling practices, please contact us through the following channels:
All formal data rights requests (access, rectification, erasure, portability, objection) must be submitted in writing to [email protected]. We will acknowledge receipt within 72 hours and fulfill the request within 30 calendar days, subject to identity verification.
Our support team is available around the clock. You can also review our Terms & Conditions, explore our FAQ, or visit our Responsible Gaming page.